Product: The Cover Guy Customer Care Rating: 1 Star Clear all filters (2 of 8 reviews match)
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The Cover Guy - Do u notice that they don't respond to certain complaints cuz they know it's true and they can't rebut the complaint?

1.0
Details
when they know it's true they remain silent. They won't respond to bonafide claims or complaints because it will expose them. really! really! really! {{redacted}}
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Review
#1338798 Review #1338798 is a subjective opinion of poster.
Service
The Cover Guy Customer Care
Cons
  • Running around
Reason of review
Bad quality
Preferred solution
man up
Tags
  • shipping and delivery
1.0
Details
I placed an order based on the promise of assistance prior to production. Calls were not returned, email exchanges went in circles and appeared to be coming from someone with no customer service experience and NO knowledge of the product they are selling. Seemed best...
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1 comment
Anonymous
#1413684

Hello Claudia,

You have recently confirmed dimensions on how you would like your custom cover made.

All our emails and phone calls are answered within 24 hours, depending on volume this can vary.

With on-line purchasing there is a box you have to tick to acknowledge you have read the conditions of sale.

We encourage everyone to read this before completing their order with us and any internet company. There is even one within these postings.

We have over 25000 yearly satisfied customers with over our 35 years in business.

Review
#1152079 Review #1152079 is a subjective opinion of poster.
Service
The Cover Guy Customer Care
Reason of review
Poor customer service

Contact The Cover Guy Customer Service

Mailing Address:
The Cover Guy
2315 Whirlpool St #968
Niagara Falls, New York 14305
United States
Phone:
(866) 622-6837
All The Cover Guy Contacts