The Cover Guy Reviews and Complaints
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Update by user Jun 05
The issue has been resolved to my satisfaction. To be fair, a misunderstanding on my part contributed significantly to my frustration.
Original review posted by user May 31custom cover purchased in 2015. Became waterlogged last winter. Also stitching is falling apart. I believed there is a 7 year warranty....
- Customer service
- No customer service
- Warenty the way they handeled the situation
Update by user Jun 29
Anne refunded my money and sent me my cover! Many thanks to her for doing her job when others didn't! I have been enjoying my hot tub thanks to her and the PC team!
Original review posted by user Apr 23I bought this cover because it was the best priced and made locally. Over a week after paying (after the...
- Ease of ordering
- Foreign transaction fee
Update by user Dec 05, 2016
The company is working with me to resolve this situation. Amanda has been very helpful trying to find a solution that works.
Original review posted by user Nov 23, 2016I bought one of their deluxe model with the vapor barrier. The cover didn't even last 1 year in Southern Idaho, which is pretty mild weather. ...
- Production quality and inspection
- Warranty service
- Vinyl cracked
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