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I bought one of their deluxe model with the vapor barrier. The cover didn't even last 1 year in Southern Idaho, which is pretty mild weather. The styrofoam panels warped because they were defective (Amanda told me this), and the vinyl and stitching started coming...
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3.5
I didn't like
  • Production quality and inspection
  • Crappy return policy
  • Warranty service
#960273
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Purchased our cover from cover guy within a few weeks started to notice a low spot called them told me to flip cover I did however came back on the other side called them told me the window near the spa was creating a reflection which caused the problem responded...
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Anonymous
Phil

Received a call today from Claire a sales assistant with cover guy trying to resolve my problem. I must admit Claire came through for me She's replacing the inserts for my sp...

2.8
Five Forks, South Carolina
#675096
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