Not resolved

I recently ordered a hot tub cover on- line. A at the end of the order I received a promotion online for 10% off on any filters.

I ordered the filter and there was no discount. I called them to ask them about it and they said they had no discount offer online and send them a copy of the screenshot that showed the discount. I had to order a second hot tub cover to re-create the discount screen for the filter. They would not honor their on line discount.

So I ended up canceling the order for the hot tub cover(s) and was stuck with a $60 filter that I could have purchased at Spa Depot for $25 .

Try Spa Depot, they even answer their phone! I would have canceled the filter but they had already shipped it!

Product or Service Mentioned: The Cover Guy 10-Percent Off Deal.

Reason of review: Pricing issue.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

The Cover Guy Reviews

  1. 39 reviews
  2. 35 reviews
  3. 6 reviews
  4. 5 reviews
  5. 1 review
The Cover Guy reviews