State: Michigan Clear all filters (3 of 165 reviews match)
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1.4
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I ordered my deluxe cover 11-7-14, said I should receive it by 12-5-14. Finally deliver 12-16-14. It was the WRONG color, size, and if this was the deluxe cover with 2 upgrades I didn't want it. (Peace of light weight junk) I refused delivery of it. Took me 4 days of...
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4 comments
Anonymous
#952916

call your credit card company and have them stop payment. They will do an inquiry.

Make sure you send them email from them such as the form you signed off on. you will win with that kind of proof showing they sent the wrong cover.

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Review
#576948 Review #576948 is a subjective opinion of poster.
Product
The Cover Guy Cover
Reason of review
Problem with delivery
Loss
$479
Preferred solution
Full refund

Update by user Jan 14, 2012

I took down my video. The Cover Guy took care of my problem in a timely fashion (about 2 weeks). Thanks to Lisa at The Cover Guy.

Update by user Jan 14, 2012

After posting a you tube video of my defective hot tub cover, I received an email from The Cover Guy offering me a new hot tub cover if I...

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Review
#281606 Review #281606 is a subjective opinion of poster.
Product
The Cover Guy Cover
Orderd cover 71 inches they made it 78 after it took 2 months to recieve. They will not return calls and only offered to re-make it for 226.00 more... I will only remove this complaint when you remedy the situation. BUYER RYAN GARRISON.... This company is a rip off at...
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Review
#280082 Review #280082 is a subjective opinion of poster.
Product
The Cover Guy Cover
Loss
$279

Contact The Cover Guy Customer Service

Mailing Address:
The Cover Guy
2315 Whirlpool St #968
Niagara Falls, New York 14305
United States
Phone:
(866) 622-6837
All The Cover Guy Contacts

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