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1 comment

Received cover, first bit of wind and cold cover buckles broke, single thread seems ripped at both buckles. Wrote cover guy there response was to send me 4 little buckles with now way to attach them and took no responsibility for the rips and tears in the cover.

Then I kept trying to contact someone and once in a while there is a response from the same person asking how they can help when they were fully aware of the issue. They offered for me

To pay half on a new cover then I tried following up calling and still no response.

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TheCoverGuy
#1694620

Hello, Thank you for letting us know about your recent experience with The Cover Guy. I apologize that our product and service did not meet your expectations.

If you would kindly take the time to share your concerns with me at feedback@thecoverguy.com, I would be happy to help resolve the situation for you.

Thank you. Sincerely, Anne Customer Care Manager