State: District Of Columbia City: Washington Clear all filters (2 of 165 reviews match)
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Ordered online and paid. After processed payment a page comes up saying 3 to 5 weeks production time. Then a week later a email saying that the cover I ordered was for Southern states and Indoor use. Please call with credit card to purchase diff cover. I call and lady...
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1 comment
Anonymous
#359427

When you place a order on our site with in 48 hours one of our knowledgeable staff will review the order to ensure everything is ok. If we noticed that you have ordered a cover that we did not fit your climate we do contact you to suggest a different cover and give you the choice to change the cover you had ordered.

This goes the same with the measurements. If you had provided the make and model and we had the measurements on file of the tub we would cross reference the measurements and contact you with any inconsistencies.

Again, this is all done with in 48 hours of placing the order. At any time we can be reached at 866 622-6837, just press 0 for the first available representative.

Review
#264206 Review #264206 is a subjective opinion of poster.
Product
The Cover Guy Cover
Loss
$279
Purchase a new $400 spa cover about 4 months ago from "The Cover Guy" and started mildewing on the inside even though they say it was mildew treated to prevent mildew. Never had this problem with old cover. And they refuse to cover under warranty or replace....
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6 comments
Anonymous
#1153385

2008 ??? Can't believe these Sh*tbirds have been screwing customers over for EIGHT YEARS !!

Wow !

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Review
#112049 Review #112049 is a subjective opinion of poster.
Loss
$400

Contact The Cover Guy Customer Service

Mailing Address:
The Cover Guy
2315 Whirlpool St #968
Niagara Falls, New York 14305
United States
Phone:
(866) 622-6837
All The Cover Guy Contacts

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