Contact Information

The Cover Guy Phone Numbers

Toll-Free Number:

  • (866) 622-6837
  • (866) 622-6837
  • (866) 652-6837
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The Cover Guy Email:

Corporate Office Address:

The Cover Guy
2315 Whirlpool St #968
Niagara Falls, New York 14305
United States

Fax:

+1 866 607-7639

Other Info:

Emails:

Sales inquires - sales@thecoverguy.com

Order status - status@thecoverguy.com

Help in Social Networks:

Summary of The Cover Guy Customer Service Calls

3 TOTAL
CALLS
67% SUCCESSFUL
CONNECTIONS
06:09 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact The Cover Guy to Ask about:

Activation/ Cancellation Question:

  • “Cancel order”

Request for Information Question:

  • “Checking status of hot tub cover”

Other Question:

  • “Cover to small”

The Cover Guy Rating Stats

2.0 out of 5 stars
based on 83 reviews
See all 165 reviews

Rating trend

About

The Cover Guy Return Policy
To read more: https://www.thecoverguy.com/shipping-returns/
The Cover Guy Delivery Policy
To read more: https://www.thecoverguy.com/shipping-returns/
The Cover Guy Terms of Service
Welcome to The Cover Guy's official website. By using thecoverguy.com (website) The Customer accept the provisions of The Cover Guy's Conditions of Use, which follow. If The User of company services do not agree, please do not use this website and exit the website immediately. The Cover Guy reserves the right to modify the terms in the Conditions of Use, as well as the right to change or discontinue any aspect or feature of this website or products and services offered by this website. The User's continued use of the Web Site following the posting of changes to these Conditions of Use, the website or products and services will mean that The User accept the provisions and changes as made. By using this website, The User of Website acknowledge having read and hereby agree to all conditions of The Cover Guy Privacy Notice. By making a purchase, The Customer acknowledge having read and thereby agreed to all conditions of The Cover Guy Shipping and Returns Policy.
To read more: https://www.thecoverguy.com/terms-of-use/
The Cover Guy Privacy Policy
Welcome to The Cover Guy's official website. Protecting The Client's privacy is important to The Cover Guy. Website strive to keep The Client's personal information confidential. By ensuring that The Client of The Cover Guy are aware of and understand The Cover Guy Customer Privacy Policy, The Company can provide The User of Website with better service. Please take a moment to read the following policy to learn how The Company handle The Client's personal information. The Cover Guy collects and uses The Customer's personal information to give The Customer superior customer service and to provide The User with convenient access to The Cover Guy's' products and services. In addition, Website use The Client's personal information to keep The Client up to date on the latest announcements, special offers, and other information The Cover Guy think The customer would like to hear about. Website collect information about The User in several ways. For example, Website might ask for The Customer's contact information when The User correspond with The Cover Guy call The Company to make a purchase or request service, or register to attend a seminar.
To read more: https://www.thecoverguy.com/privacy-policy/
Top The Cover Guy Services

Shipping Service, Customer Care, 10-Percent Off Deal

Top The Cover Guy Products

Cover, Hot Tub Cover, Spa Cover

The Cover Guy Pros and Cons

Pros: That they seemed like a reputable company, Ease of ordering, Unprofessional and disturbing, Seem nice at first, Helpful when ordering

Cons: Warenty the way they handeled the situation, Warranty service, Production quality and inspection, Not receiving immediate customer service with satisfaction, Delivery

Summary

The Cover Guy is an American company. The company specializes in developing, manufacturing and distributing of hot tub covers. The company is headquartered in Niagara Falls, New York. The Cover Guy offers a huge selection of replacement spa covers and hot tub covers. The company claims to make its covers of the best materials. The Cover Guy offers such products as Deluxe Hot Tub Cover, Standard Hot tub Cover, Scum Ball, Extreme Hot Tub Cover, Hot Tub Cover Cap, a number of related accessories such as lifting device, cover rocker, and so much more.

In addition, The Cover Guy provides the covers of all possible fits and colors.

The Cover Guy reviews and complaints

The Cover Guy is ranked 48 out of 292 in Pools, Spas and Plumbing Supplies category

Area Served

Canada, USA

Payment Methods

VISA

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The Cover Guy Stats

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