The Cover Guy Phone Numbers and Emails

Toll-Free Number:

  • (866) 622-6837
Send Message

Customer Service:

  • (866) 652-6837

The Cover Guy Emails:

Customer Service
Order Issues
General Info
Sales/ Reservations
Claim Your Business

Contact Information

The Cover Guy Website:

The Cover Guy Help Center:

Corporate Office Address:

The Cover Guy
6405 Inducon Drive West
Sanborn, New York 14132
United States


+1 866 607-7639

The Cover Guy Rating Based on 116 Reviews

Rating details

more details
Customer service
Product or Service Quality
Advertised vs Delivered

Rating stats

Rating trend

Summary of The Cover Guy Customer Service Calls

06:09 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Cover Guy?

Request for Information Question:

  • “Order question”
  • “Question re order”
  • “Checking status of hot tub cover”

Shipping and Delivery Question:

  • “Pay extra shipping fee”
  • “ETA of my cover”
  • “Shipment delays”

Return/ Replace Question:

  • “Exchange cover lift”

Staff Question:

  • “Customer service”

Payments and Charges Question:

  • “Promo code”

Activation/ Cancellation Question:

  • “Cancel order”

Other Question:

  • “Dimensions”
  • “Disappointed poor craftsmanship two stitches are torn I'm missing the center insulation piece”
  • “To order”



The Cover Guy is an American company. The company specializes in developing, manufacturing and distributing of hot tub covers. The company is headquartered in Niagara Falls, New York. The Cover Guy offers a huge selection of replacement spa covers and hot tub covers. The company claims to make its covers of the best materials. The Cover Guy offers such products as Deluxe Hot Tub Cover, Standard Hot tub Cover, Scum Ball, Extreme Hot Tub Cover, Hot Tub Cover Cap, a number of related accessories such as lifting device, cover rocker, and so much more.

In addition, The Cover Guy provides the covers of all possible fits and colors.

The Cover Guy reviews and complaints

The Cover Guy is ranked 79 out of 297 in Pools, Spas and Plumbing Supplies category

Area Served

Canada, USA

Payment Methods

VISAMasterCardAmerican Express

Compare The Cover Guy To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Solis Spa Covers
57 reviews
Affordable Spa Covers
68 reviews
Hot Tub Works
29 reviews
Write a review
Do you have something to say about The Cover Guy? What happened? What can we help you with?
Submit review Don't show this popup